Refund & Cancellation Policy

• Failed payment but money debited: if your payment failed but money left your account, it is usually reversed automatically by your bank or Razorpay within 5 to 7 working days. If it isn't, contact us and we will help.
• Charged twice: if you were charged more than once for the same registration, we refund every extra payment in full.
• We cancel the Webinar: if we cancel and do not hold it again, everyone gets a full refund.
• We reschedule and you can't attend: if we move the Webinar to another date or time and you cannot attend the new slot, tell us within 7 days of our announcement and we refund you in full. If you don't ask, your seat moves to the new slot.

Because the fee is small and seats are limited, we don't refund if you change your mind or miss the live session.

If you can't attend, you may transfer your seat to someone else by emailing us their name, email and WhatsApp number at least 24 hours before the start.

Email [SUPPORT EMAIL] (or call [SUPPORT PHONE]) with the name, email and phone number you registered with and your payment reference or order ID (shown on the confirmation page and in your payment app).

• We reply to refund requests within 2 working days.
• Approved refunds are sent through Razorpay to the same account, card or UPI ID you paid with. We don't refund in cash or to a different account.
• After we start the refund, it usually reaches you within 5 to 7 working days, depending on your bank.

[BUSINESS LEGAL NAME], [ADDRESS]. Email: [SUPPORT EMAIL]. Phone: [SUPPORT PHONE]. Hours: Monday to Saturday, 10 am to 6 pm IST.